Shipping Policy
Last Updated: 17th October 2023
Shipping Information
At The Dark Roast Company, we strive to provide a smooth and reliable shopping experience for our customers. This Shipping and Delivery Policy explains the key details regarding shipping and delivery of your orders.
Order Processing Time
- Orders are typically processed within 3 business days of receiving the order.
- Processing times may vary during peak seasons, promotional periods, and for custom or made-to-order items. You will be notified of any significant delays.
Shipping Methods
- We offer several shipping options for domestic orders.
- You can select your preferred shipping method during the checkout process.
Shipping Rates
- Shipping rates are determined based on the weight, size, and destination of your order.
- Shipping costs will be displayed during the checkout process before you confirm your order.
Estimated Delivery Times
- Estimated delivery times vary depending on the shipping method you choose and your location.
- Most domestic orders are delivered within 3-5 business days.
Tracking Orders
- You will receive a confirmation email with a tracking number once your order has been shipped.
- Use the tracking number to monitor the progress of your delivery.
Shipping Address
- Please ensure that your shipping address is accurate and complete to prevent delivery issues.
- We are not responsible for delays or losses resulting from incorrect or incomplete shipping information.
Shipping Delays
While we do our best to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions, or other unforeseen circumstances.
Contact Us
If you have any questions about our shipping and delivery policy, please contact us at [email address].
The Dark Roast Company
Address: Ground Floor, 169, DDA Paper Market,
Pocket C, Gazipur, East Delhi, Delhi – 110096
Email: thedarkroastcompany@gmail.com
Contact Number: +91-9999 514 693, +91-9953 662 437